An e-commerce audit that tells you what to fix first
When sales stall, it's rarely obvious whether the cause is traffic, conversion, pricing, product data or tracking. An audit separates the symptoms from the causes.
Every Galaxy Team engagement starts here. You get a clear, prioritised view of your store and channels, whether or not you continue with us afterwards.
Who it's for
Brands that know something isn't working but aren't sure where to start.
What the audit reviews
Analytics and tracking
Whether the numbers you make decisions on are recorded correctly.
Storefront and UX
Navigation, product pages, cart, checkout and mobile experience.
Search visibility
Technical SEO, indexation and product data quality.
Marketplaces
Listing quality, advertising structure and account health on Amazon or Faire.
Retention
Email and SMS flows, post-purchase experience and repeat purchase signals.
What you get
- A written audit with findings grouped by impact
- A prioritised 30/60/90-day plan
- Quick wins you can act on immediately
- A walkthrough call to go through the results
Every engagement follows the same rhythm: audit, plan, build, compound.
Common questions
- Do you audit a single platform?
- Yes. We also run focused audits, for example a Faire audit, when only one channel needs attention.
- What access do you need?
- Usually read access to your store, analytics and any marketplace accounts involved.